Aurora Return Policy
At Aurora, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, please review our return policy below:
• Return Window: Returns are accepted within 7 days of delivery. After this period, we are unable to process any returns.
• Condition of Items: Items must be returned in their original, unworn, and undamaged condition, along with any original packaging.
• Non-Returnable Items: We do not accept returns for items that show signs of wear, damage, or alteration after delivery.
• Return Process: To initiate a return, please contact us via WhatsApp at +962798229836 with your order details and reason for return.
Note: Refunds will be processed once the item is inspected and approved. Shipping costs are non-refundable.
For any questions, feel free to reach out—we’re happy to assist!